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Sixteen also stemmed from billing or collections issues and two from advertising or sales issues.
There is also a monthly inactivity fee of $3.00 starting in the 13th month of inactivity. Most complaints about Skrill generally express confusion about Skrill’s fraud prevention policies, trouble resolving fund holds in a timely fashion, “hacked” accounts, and excessive identity verification procedures enforced by Skrill.
We have seen complaints about this last point posted by both merchants and individual customers of Skrill, who all complain of having to provide photo verification, proof of address, and other sensitive personal information to Skrill in order to verify their identities.
In the end, after four months, I had to return the funds (that I could not access) to the person in Egypt, and I am still waiting for a replacement payment. ZERO STARS WOULD BE APPROPRIATE FOR THESE SCUMBAGS This merchant could possibly have avoided this experience by using a recommended merchant account for international payments.
Skrill’s delay in responding to its complaints is the main factor lowering the BBB’s score for Skrill, and considering the overall numbers for its profile, we are inclined to adjust the BBB’s rating even lower, to a “C.” Skrill rates as a substandard merchant services provider according to our criteria—in fact, it’s considered one of the worst processors on CPO.
in London, England, with a London headquarters at Floor 27, 25 Canada Square, London E14 5LQ, United Kingdom, and a New York headquarters at 61 Broadway, Suite 1603, New York, New York 10006. Key Points Skrill appears to primarily market itself through its website and through traditional advertising.
There is currently no evidence that the company partners with independent sales agents to market its services, and we are unable to locate any negative Skrill reviews that accuse the company’s sales team of deceptive advertising tactics.
Skrill’s mishandling of suspected fraud is an especially egregious issue for a company that openly markets its services to high risk merchant types such as online gaming, Forex, and digital content.
These merchants may be better off working with high risk specialists.
We cannot assign Skrill a favorable rating in this category given the large number of complaints that mention long-term fund holds and zero communication from the company.
Note: We have adjusted this company’s BBB rating according to our own standards.
We are currently able to locate over 275 public Skrill complaints on this and other websites, many of which accuse the company of being a scam or a ripoff.Tags: Adult Dating, affair dating, sex dating